South East Melbourne Primary Health Network (SEMPHN) came into being through the amalgamation of three Medicare Local organisations, bringing together health-related services across a broad geographic region. SEMPHN’s leadership recognised the importance of aligning staff and the services they delivered within a single cohesive cultural framework. Also, during the first 12 months of operation, shifting policy priorities meant there were significant shifts in the skills and structure required to deliver on SEMPHN’s mandate.
SEMPHN recognised they would need to build leadership bench-strength, learning agility and resilience as core organisational competencies in order to thrive in a rapidly evolving environment. So they got on the front foot with assessing and addressing this. There was strong stewardship of the process by the CEO and leadership team, while Dattner Grant partnered with the HR team to:
The findings from the initial baseline assessment (2015) of leadership behaviours were very favourable, with the use of those (constructive) styles shown in research to be most effective, being above average from the outset. This outcome had further improved in the 2017 re-test, with all constructive styles being demonstrated between the 70th and 87th percentiles.
This level of leadership bench-strength has meant SEMPHN is able to maintain clarity and focus as it continues to respond to its evolving remit.
Author, Marshall Cowley, Senior Consultant